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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Training courses

Our training programme is designed to ensure housing professionals and organisations are equipped to overcome the challenges they face day-to-day. Delivered by expert trainers in a friendly and stimulating environment, our courses bring together formal training with the sharing of best practice. We also offer bespoke in-house training to suit the needs of your staff members and organisation.

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Building resilience in front line staff 

6 November 2017

Community development being effective 

26 October 2017, Cardiff

Cultural competency: Working with people from different backgrounds 

9 November 2017, Edinburgh

Diversity training 

22 November

Effectively tackling anti social behaviour 

14 November 2017, London

Estate Management 

22 November 2017

Estate management 

6 December 2017, Glasgow

Fire Safety Awareness and Risk Recognition for Housing Professionals 

26 October 2017, Belfast

First tier tribunal part I: factoring made simple 

22 November 2017, Glasgow

First tier tribunal part II: understanding panel decisions on factoring 

22 November 2017, Glasgow

Frontline futures: leading change and making a difference 

Start 19 January 2018, Cardiff

Hoarding disorder: an understanding 

24 October 2017, Cardiff

Improving tenancy sustainment 

12 December 2017, Glasgow

Introduction to development and regeneration 

21 November 2017, Lincolnshire

Introduction to development and regeneration 

17 November 2017, London

Introduction to housing 

28 November 2017, Glasgow

Introduction to housing for new staff 

8 November 2017, London

Leasehold management 

14 November 2017, Cardiff

Mental health in housing practice 

29 November 2017, Cardiff

Repairs reporting skills 

23 November 2017, Glasgow

Stepping up to Scrutiny - Train the Trainer workshops 

14 & 15 November 2017, Edinburgh

Supporting adults with mental capacity issues 

8 November 2017, Edinburgh

Tenant participation using a community development approach 

30 November 2017, Edinburgh

Understanding hoarding 

15 November 2017, Cambridge

Working with separated childen 

13 December 2017 - Edinburgh

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Co-operative housing: Why and how 

6 December 2017, Cardiff (10:00 - 13:00)

Co-operative housing: Why and how 

2 November 2017, Conwy (10:00 - 13:00)

Involving housing service users: how and why 

11 January 2018, Cardiff

Managing neighbourhoods 

21 November 2017, Cardiff

Rent arrears: prevention and management 

14 December 2017, Cardiff

Resident scrutiny 

12 December 2017, London

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Fixed term tenancies 

07 November 2017, Oxford

Homelessness Reduction Act 2017 

Our new course will be delivered at our Coventry and London offices. To register your interest, please email

Housing law: anti-social behaviour 

16 November 2017, Edinburgh

Housing Law: evictions 

25 October 2017, Edinburgh

Housing Law: Factoring and property management 

5 December 2017, Glasgow

Housing management law update 

07 November 2017, Leicestershire

Introduction to housing management law 

26 October 2017, London

Introduction to housing management law 

1 December 2017, Coventry

Introduction to leasehold management 

7 December 2017, London

Mental health and housing practice 

08 November 2017, Houghton Le Spring

Occupancy, tenure and lettings 

2 November 2017,Cardiff

Succession, assignment and exchange 

14 December 2017, Coventry

Sustainable tenancies 

10 November 2017, Gloucester

Understanding mental health 

24 November 2017, London

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Building resilience at the frontline 

8 December 2017, Coventry

Coaching skills for managers 

16 November 2017, Staffordshire

Contract law 

20 November 2017, London

Frontline futures: leading change and making a difference 

Start 19 January 2018, Cardiff


24 November 2017, Liverpool

Transactional analysis 

22 November 2017, London

Transformational leadership 

8 December 2017, London


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Qualifications, training and CPD from CIH housing academy - the home for housing knowledge and skills.

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