Image Promo description

Register to use our site and access free newsletters, book events and lots more.

You don't have to be a member to use our site. Already registered? Login here

Become a member today

The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Partnership working


This session has been developed to help us understand how a personal approach to the world can influence the partnerships we forge and how successful they are.

What you'll learn

The course will cover the following:

  • Learn about our personal profile and how it can help us cope with decisions making and stress.
  • We all have difficult emotional trees (Emotional Drivers). This course explores how they influence our decisions and our intent.
  • Making sure that we are able to use our knowledge of profile to facilitate partnership working with true reciprocity.
  • Developing connections through shared understanding and mutual ownership.
  • Challenging the standard to improve customer engagement.
  • Empower so that everyone leaves with something great.

Who should attend

This session has been designed for frontline staff who have responsibilities to delivery against key objectives on a daily basis.

Trainer Info

Tom Bamber

Extra Info

Duration: 1 full day

CPD: 5 Hours

Dates & Locations

6 June 2019, London


Member price £149 + VAT

Standard Price £199 + VAT


Members: Click on login to book and enter your username and password.

Non-members: Click on book and register your details.

If you experience any difficulties please call us on 02476 851789 or email us at 

Payment: You can request that we invoice your employer or make payment via credit/debit card. Please note all invoices must be fully paid before the event takes place.

The delegate price includes a comprehensive delegate pack, handouts, all refreshments and lunch.

Terms and conditions

Please click here for our terms and conditions



Join today

We’re here to help you make a difference. Join CIH today and discover your potential


Fire safety

All the latest info and fire safety resources for housing professionals


The new housing apprenticeships

With a century of experience equipping housing professionals with the skills they need to do the brilliant work they do, we can help you make the most of the new housing apprenticeships – whatever stage of the journey you are at.